Important information:
- Check-in time: From 2:00 PM.
- Check-out time: Until 10:00 hrs.
- Breakfast schedule: From 6:00 to 9:00 hrs.
- If you plan to leave early, let us know in advance and we will gladly leave you a small snack for your departure.
- Reception hours: From 9:00 to 21:00 hrs.
- For admissions outside of these hours, please use the access code provided.
- Parking: 10 PEN per day.
- Room cleaning: From Monday to Saturday, of 10:00 to 15:00 hrs.
- To request the service, please indicate this by placing the door handle sign accordingly. sign on the door plate.
- Laundry: 5 PEN per kg.
- Heating: 20 PEN per day (additional service).
House policies
To ensure a comfortable, safe and orderly stay for all our guests, we ask that you read and consider the following policies:
- At the time of check-in, it is mandatory to present identity card o passport of all guests, according to local regulations.
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Only registered guests are allowed access to the rooms.
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The visits must be authorized by reception and are only allowed in common areas, not in the rooms.
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Each room has a maximum capacity; For safety reasons, it is not allowed to exceed the number of people established in the reservation.
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Quiet hours
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In order to respect everyone's rest, there is a hours of silence approximate of 22:00 a 7:00.
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We ask you to avoid loud music, loud conversations in hallways and excessive noise during these hours.
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No smoking or candles
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All our rooms and indoor areas are 100% smoke-free.
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Smoking of cigarettes, vapes and other substances is not permitted inside the rooms or in corridors.
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Smoking is only permitted in designated outdoor areas.
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If the odor of tobacco or other substances is detected inside the room, we can apply a deep cleaning charge.
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Bed linen, towels and damages
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We ask you to use bed linen and towels. exclusively for its usual purpose.
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Avoid using them to remove makeup, hair dye, clean shoes, suitcases or other objects.
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In the event that bed linen, towels or textiles suffer from permanent stains or damage (e.g., makeup, dye, blood or other products that are difficult to remove), the hotel reserves the right to charge an additional amount for special cleaning or replacement.
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Any relevant damage to furniture, equipment or facilities caused by improper use may result in a charge of additional charge equivalent to the cost of repair or replacement.
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Access keys
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We ask you to take care of the access keys delivered during your stay.
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In case of loss or damage, a fee may be charged. fixed amount from 10 PEN by replenishment.
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Security
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Please close your bedroom door tightly on the way out.
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The hotel is not responsible for loss of valuables not declared or left unattended.
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In case of emergency or unusual situation, contact the front desk immediately.
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